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Troubleshooting

Step-by-step help for common eSIM issues.

There are multiple factors that could be causing difficulties in scanning your QR code. We have created a step-by-step to assist you in pinpointing the issue.

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Troubleshooting

QR code isn’t working on my voucher

eSIM doesn’t receive a signal after it is activated

Connection getting slow on my eSIM

How do I configure the APN?

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